Getting started with your new Wacom Cintiq Pro

It's easy to get started with your Wacom Cintiq Pro. Once you do, you will quickly realize the power of creating on screen.

If you have a new model of Wacom Cintiq Pro 16" ( DTH-167 ), please visit here.

Just follow the steps below to setup your Wacom Cintiq Pro

Step 1
Follow the instructions in your Quick Start Guide.

Step 2
Download the latest driver

Download for Mac ::before ::after  *For Mac: installing the driver, require Security & Privacy settings.
Please visit here

Download for Windows ::before ::after

Step 3
Follow the step-by-step onscreen instructions.

Wacom Desktop Center

 

Open Wacom Desktop Center to personalize your Cintiq Pro.

 Customize settings for Display, Color, Radial Menus, Pen switches and more
 Access the User Manual and Important Product Information
  Update your Driver/Software/Firmware
   Access tutorials

Wacom Driver

Installing the latest Wacom driver is necessary for your Cintiq Pro to work properly. To update or reinstall the Wacom driver, reference the updates tab of your Wacom Desktop Center.

Register your Wacom Cintiq Pro


If you haven't installed your Wacom Cintiq Pro, please follow these instructions to complete installation and register your device.

 


Step 1

Connect your Wacom Cintiq Pro to your PC or Mac using the 3-in-1 cable.

 


Step 2

Follow the instructions on the Setup Wizard screen and and click on "register".

 


Step 3

Sign-in or create your Wacom ID.

 


Step 4

Your Wacom Cintiq Pro will be automatically recognized.

If you've already installed your Wacom Cintiq Pro, please follow these instructions to register your device.

 


Step 1

Connect your Wacom Cintiq Pro to your PC or Mac using the 3-in-1 cable.

 


Step 2

Open your Wacom Desktop Center. Select My Devices/Wacom Cintiq Pro and click on the blue registration field.

 


Step 3

Sign-in or create your Wacom ID.

 


Step 4

Your Wacom Cintiq Pro will be automatically recognized.

Recommendations and guidelines for cleaning your Wacom product

All Wacom products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom product, such as the display, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Wacom product in any cleaning agents. See below for additional tips or please contact your regional Wacom customer service team.

Learn more

Accessories

Wacom Bluetooth Keyboard

The perfect addition to a Cintiq Companion. A comfortable Bluetooth® keyboard for Windows with long-lasting Li-ion rechargeable battery.

Wacom Link

Leverage the power of your Mac or PC by connecting your Wacom MobileStudio Pro to your Mac or PC with the Wacom Link. Use either the USB type C connector (for best performance) or Mini DisplayPort and USB-A to connect.

Wacom Nibs Standard

Wacom Color Manager Powered by X-Rite

Designed specifically for the 27QHD to give you precision color calibration, better image quality and improved uniformity in one easy-to-use device that calibrates everything in your workflow.

Wacom Stand

Choose from three adjustable positions to suit your posture and workstation – so you can work in complete comfort.

Wacom Pro Pen 2 with Pen Case

Exceptional pen performance: Wacom Pro Pen 2 features 8,192 levels of pressure sensitivity, tilt-response and virtually lag-free tracking.

Wacom Link Plus (for Wacom Cintiq Pro 13 and 16)

Tap into the power of your Mac or PC by connecting it to Wacom Cintiq Pro 13 or 16 with Wacom Link Plus – supporting 4K.

Wacom Soft Case Medium

Protect your Wacom Intuos Pro, Cintiq Pro or MobileStudio Pro with the durable, water-resistant Wacom Soft Case Medium.

Back to top
A+ A-
Support