Public Announcements Based on the Act on the Protection of Personal Information


As part of its efforts to protect personal information, Wacom Co., Ltd. (the “Company”) will post the matters that should be announced based on the "Act on the Protection of Personal Information" as follows, so please confirm it.

1) Chief Privacy Officer

 Senior Director, Risk Management, Wacom Co., Ltd. Corporate Administration,

Purpose of Use of Personal Information: The purpose of use of personal information is as follows.

Information of Customers and Business Partner

  • Control access to our online services, operate other services of our company, and improve the quality
  • Fulfillment and management of contracts related to the shipment of products, payment requests, and other products and services of the Company
  • Advertising, publicity, and other provision of information on products and services handled by the Company
  • Provision of seminars, events, campaigns, newsletters, etc.
  • User registration, issuance of warranty cards, management of purchase history
  • Repair, support, and maintenance response, review, and management of records, and recycling information
  • Responding to inquiries and consultations, confirmation, and recording
  • Questionnaire surveys, preparation of statistical materials, analysis, planning and development of new products
  • Implementation of business negotiations and meetings with customers, business negotiations, etc.
    For details, please check our
    Privacy Policy

Personal information provided by the subcontractor

  • Performance of contracts related to entrusted work

Personal information of shareholders

  • Management of shareholders such as exercise of rights and fulfillment of obligations under the Companies Act, operation and recording of general meetings of shareholders, provision of various facilities from the company to shareholders, and creation of data based on laws and regulations

Personal information of job applicants and retirees

  • Examination and determination of acceptance or rejection of job applicants and employment conditions, response to inquiries, administrative communication, etc.
  • Creation of various personnel data for retirees, provision of information, communication, etc.

Personal Information of Officers and Employees

  • Business Liaison
  • Personnel and labor management, payment of salaries, etc., social insurance-related procedures, welfare procedures, and other employment management
  • Health management, ensuring an appropriate work environment, training and skill development, etc.

Provision of Personal Information to Third Parties

The Company will not provide personal information of the person himself / herself to a third party except in the following cases.

  • When there is consent of the person himself / herself
  • Cases based on laws and regulations
  • Cases in which the provision of personal information is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the person
  • When outsourcing the handling of personal information to the extent necessary to achieve the purpose of use
  • In the event of business succession due to merger, spin-off, transfer of business, or other reasons.

Joint use of personal information

The Company may jointly use the personal information provided by the Company with its group companies.

  • Items of personal information to be shared

    Name, e-mail address, address, telephone number, position, affiliation information (company name, department name, etc.), voice, product purchase history, other personal information of customers and business partners, and personal information of job applicants, retirees, board members and employees

  • Scope of joint use

Group companies (including overseas group subsidiaries)

  • Purpose of use of joint use

To the extent necessary to achieve the purpose of use notified or announced by the Company at the time of acquisition

  • Person responsible for management of jointly used personal information

Wacom Co., Ltd.
8-17-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-6131
Sumitomo Fudosan Shinjuku Grand Tower 31F

Corporate Administration
Chief Privacy Officer

Corporate Representative
Nobutaka Ide, Representative Director


Procedures for Disclosure of Personal Information

Please click here (Japanese Only) for details on procedures such as disclosure of personal information.

About Authorized Personal Information Protection Organization

 The Company is a target business operator of the Japan Institute for Promotion of Digital Economy and Society, which is an authorized personal information protection organization. The Association accepts complaints and consultations regarding the handling of personal information of target business operators.

(Contact) Japan Institute for Promotion of Digital Economy and Community, Personal Information Protection Consultation Service Office

Tel: 03-5860-7565 Toll free: 0120-700-779

Inquiries and Requests regarding the Protection of Personal Information

For inquiries and requests regarding this matter, please contact the following counter.

Personal Information Consultation Desk

Email Address:
Corporate Administration
Wacom Co., Ltd.
8-17-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-6131
Sumitomo Fudosan Shinjuku Grand Tower 31F


Please click here for Privacy Policy

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