Wacom Cintiq Pro 27: How to setup and get started on Mac

Getting started with your Wacom Cintiq Pro 27 on
**Mac**

If you have another Wacom Cintiq Pro model, please see here.

Watch this video or follow the 3 steps below.

1. Connect

Connect your device to your computer, and turn the power on.
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2. Install

Download and install the latest driver. Follow the instructions on screen.
Download driver

3. Register device

Create a Wacom ID or sign-in and register your device to get your included software.
Learn more about software

How to install the Wacom driver on your Mac - Troubleshooting

Install the Wacom driver on macOS 13

Watch video
Install Wacom driver on macOS 13 – Adjusting security settings (Troubleshoot video 1)

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Install Wacom driver on MacOS 13 – Driver Check and reset security settings (Troubleshoot video 2)

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Uninstall Wacom driver on macOS 13 (Troubleshoot video 3)

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How to register my Wacom device

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Attach the Wacom Cintiq Pro 27 Stand*

The Wacom Cintiq Pro 27 requires a stand. You can attach the Wacom Cintiq Pro 27 Stand or another stand that meets with the VESA standard (100 x 100 mm).

*The Wacom Cintiq Pro 27 Stand is sold separately.

How to setup Wacom Cintiq Pro Stand

Manage your Wacom Cintiq Pro 27 with Wacom Center

✓ Personalize settings for your pen and device
✓ Register your device with Wacom ID to access software offers
✓ View tutorial videos for easy learning
✓ Update your driver or firmware
✓ Set up on-screen shortcuts to optimize your workflow
✓ Access User Help, Important Product Information and Support

Getting familiar with Wacom Cintiq Pro 27

Get complimentary software offers with every Cintiq Pro*.

*To get your complimentary software, you need to sign-in or create a Wacom ID with your personal data and register your Wacom Cintiq Pro.

Capture One

使用 3 个月的 Capture One Pro 授权和 Wacom Cintiq Pro，通过全套编辑功能和 AI 工具处理耗时的任务，减少工作量，创造更多内容。可直接连接电脑进行快速同步拍摄*。无论团队和客户身在何处，都能实现无缝协作。经过专业设计的预设，可实现即时呈现。另外，还可获得令人惊叹的色彩和图像质量。所有这些都是为了按照你想要的方式使用 Wacom 设备工作而设计的。

*若需获得 3 个月的免费使用权，您需要先登录或用您的个人数据创建一个Wacom ID，并注册您的设备。需先注册 Capture One 才可开始使用 Capture One，并根据 Capture One 销售条款以长期付费方式订阅软件。如需终止，需在 3 个月试用期结束前取消订阅。适用其他条款与条件。

限时软件赠送

MASV

兑换免费三个月（或 250 GB）的快速文件传输服务。影片及专业创作人士如需在短时间内传输大型文件，MASV 是他们的理想选择。你可以将文件传输给既定收件人，或使用 MASV 门户，让客户与合作伙伴向你传输文件。用户界面一目了然，每个人都可以轻松使用。

Shapr3D

使用Shapr3D，在几分钟内完成从创意到3D原型设计，随时随地创作，并导出可制造的模型。Shapr3D与所有主要的桌面CAD软件兼容，使设计变得易于使用和访问*。

优惠有效期至 2024 年 9 月 1 日。

*若需获得3个月的免费软件，您需要登录或用您的个人数据创建一个Wacom ID，并注册您的设备。要在安装后开始使用Shapr3D软件，需要注册Shapr3D。

Recommendations and guidelines for cleaning your Wacom product

All Wacom products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom product, such as the display, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Wacom product in any cleaning agents. See below for additional tips or please contact your regional Wacom customer service team.

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