Wacom-Cintiq-Pro-16

If you have another Wacom Cintiq Pro model, e.g. 24", 32" or the old 16" (DTH-1620), please see here.

Follow these steps to setup your
Wacom Cintiq Pro 16

Step 1

Connect your device to your computer, power and turn it on.
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Step 2

Download and install the latest driver. Follow the instructions on screen and restart your PC.

Mac | Windows

Step 3

After Setup Wizard, you will be taken to the Wacom Desktop Center. Click on "Register your device" in the blue registration field.
Learn more

Step 4

Create a Wacom ID or sign-in and register your product to get your included software.

Using your Wacom Cintiq Pro 16

Connect your Wacom Cintiq Pro 16
See how to link your device to your Mac or PC.
Watch here
Install the driver
See how to download the driver and install it on your Mac or PC.
Watch here
Use the ExpressKeys™
See how to use the physical ExpressKeys™ at the rear edge of the display.
Watch here
Avoid unintended touches
See how to use the touch on/off switch button.
Watch here
Mount the Adjustable Stand
See how to attach the optional Adjustable Stand.
Watch here
Adjust display settings
See how to change settings like brightness or low fan speed mode.
Watch here
Redeem your bundle software
See how to register and download your software.
Watch here
Changing Nibs on a Wacom Pro Pen 2

Watch here
How to use On-Screen Controls with modifiers

Watch here

Forgot to register your device?

If you've already installed your device and downloaded the driver, you can still register your device at any time. Please follow these steps.

Wacom ID

Register your product
Redeem bundled software
Be the first to know exciting Wacom offers, promotions and other news
Get expert support and more

Create your Wacom ID

Great bundled creative apps

Gain up to 3 months complimentary access to selected bundled apps specially tailored for creative usage.

Toon Boom Harmony

Redeem 3 months of Toon Boom's Harmony Premium 22 end to end animation software used by studios around the world. Experience Harmony's complete suite of drawing and animation tools, complete with color management, audio and lip synching technology, compositing, integration of 3D elements, and more – perfect to pair with your Wacom Cintiq Pro.

*To get your 90-day complimentary software you need to sign in with your Wacom ID, respectively create a Wacom ID account with your personal data, and register your device. To begin using the software after installation, registration with Toon Boom is required.

Toon Boom Storyboard Pro

Toon Boom's Storyboard Pro supports the complete storyboarding process – now also you can try Toon Boom for 3 months free*. Storyboard Pro brings together all the tools you need for your next storyboard project: drawing, scripting, camera controls, animation creation features, and sound.

Bluescape

Bluescape is the platform for creative collaboration. Streamline workflows with all your ideas, assets, iterations, and entire projects into one virtual workspace. Reduce meetings and finish projects faster in a secure platform* trusted by Fortune 100 companies and the world’s largest movie studios.

*To get your 3-months complimentary access you need to sign-in or create a Wacom ID with your personal data and register your device. To begin using Bluescape, registration with Bluescape is required.

Limited time software offer

MASV

Redeem 3 free months (or 250 GB) of lightning fast file transfer. MASV is the fastest and most reliable way for video and creative pros to transfer large, time-critical files. You can send files to desired recipients or use MASV portals so clients or partners can transfer files to you. It's simple user interface makes it easy for anyone to use.

Shapr3D

Go from idea to 3D prototyping in minutes, create anywhere, and export manufacturable models with Shapr3D. Compatible with all major desktop CAD software, Shapr3D makes design approachable and accessible*.

*To get your 3-months complimentary software you need to sign-in or create a Wacom ID with your personal data and register your device. To begin using Shapr3D software after installation, registration with Shapr3D is required.

Wacom Center

✓ Customize pen settings and other product settings

✓ Access the User Help and important product information

✓ Update your Driver, Software or Firmware

✓ Register product with Wacom ID

✓ Support information

Recommendations and guidelines for cleaning your Wacom product

All Wacom products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom product, such as the display, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Wacom product in any cleaning agents. See below for additional tips or please contact your regional Wacom customer service team.

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