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Due to the current situation and for reasons beyond Wacom’s control, it is currently not possible for Wacom to offer online services in Russia. If you are impacted, please visit wacom.ru/support for more information.


Getting Started with your
One by Wacom

Follow the steps below to setup your
One by Wacom

Step 1

Plug the USB cable into your tablet and computer

Step 2

Download and install the driver

Windows  | Mac  *For Mac: installing the driver, require Security & Privacy settings.
Please visit here

Step 3

Restart and follow on screen setup instructions

Wacom Desktop Center

Open Wacom Desktop Center* to:

 Customize pen switch settings
 Access user help
 Download driver/firmware updates
  View tutorials

*Available on Windows PC and Mac

Videos to help you get started

Connect & download driver + Start using Zoom & Teams

Connect & download driver

For Windows

For Mac

For Chrome

Start using Zoom

For Windows

For Mac

For Chrome

Start using Teams

For Windows

For Mac

For Chrome

Bundled Education apps

Register & download

Start using apps

Register & download with Chrome

Recommendations and guidelines for cleaning your Wacom product

All Wacom products can be safely cleaned with 70 or 75 percent isopropyl alcohol (rubbing alcohol) when applied to a soft lint free cloth. Lightly wipe the moistened cloth on the hard, nonporous surfaces of your Wacom product, such as the display, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Wacom product in any cleaning agents. See below for additional tips or please contact your regional Wacom customer service team.

Learn more

FAQs

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