ワコムサポート

サポートお問い合わせフォーム

macOS 10.14.5にアップデートすると、ワコムタブレット製品が動作しなくなる」症状が発生した場合は、
まず以下のFAQをお試しいただき、設定の再確認をしていただけますようにお願いたします。

https://www.wacom.com/ja-jp/support/?&guideId=015-474

ワコム製品に関するご相談やご質問はこちらのお問い合わせフォームから承っております。

弊社営業時間内に、3営業日を目処に、順次回答させていただきます。
弊社休業日のお問い合わせには、翌営業日以降に順次回答いたします。

受け付け順で回答させていただきますので、回答に多少お時間がかかる場合があります。
あらかじめご了承いただきますようよろしくお願いいたします。

なお、製品ご購入後のお問い合わせについては、[お問い合わせ内容]欄に
購入日、購入店、現象発生日、トラブルの内容、すでにお試し頂いた内容などを
できるだけ詳しくご入力頂けますと対応がスムーズになります。

以下のお問い合わせフォームで、「国」からJapanを選択し必要事項を入力してください。

Phone Support Hotlines

United States

1-855-699-2266

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Canada

1-855-699-2266

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Mexico

1-800-681-1831

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Peru

0800-55594

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Colombia

01-800-913-1505

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Guatemala

502-227-86366

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Chile

800-914-118

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Argentina

0800-333-0108

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Panama

800-0155

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Ecuador

1-800-000-230

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Brazil

0-800-591-7022

We are sorry, but the call center is currently closed. Please try again on the next weekday at 6:00 AM.

Support Hotlines

Australia

1300 2 WACOM (1300 292 266)
1300 019 334

The call center is currently very busy. Please try again at 17:00.

China

+86 400 810 5460

The call center is currently experiencing very high demand. Please try again at 18:00 when it should be less busy.

Hong Kong and Macao

+85 2 2573 1988

We are currently available to take your call.

India

1800 103 7412
000 800 100 4159

The call center is currently experiencing very high demand. Please try again at 9:00 when it should be less busy.

Indonesia

007 803 321 8419
007 803 011 0451

We are currently available to take your call.

Japan (Japanese Technical Post-Sales)

+81 3 5337 6701
+81 5 7005 6000

The call center is currently very busy. Please try again at 9:00.

Japan (Japanese Pre-Sales)

+81 1 2005 6814

The call center is currently very busy. Please try again at 18:00.

Korea

080 800 1231

The call center is currently very busy. Please try again at 9:00.

Malaysia

1800 812 545
1800 815 612

The call center is currently experiencing very high demand. Please try again at 9:00 when it should be less busy.

New Zealand

0800 4 WACOM
(0800 492 266)

The call center is currently very busy. Please try again at 11:00.

Philippines

1800 1322 0219
1800 1110 1922

We are currently available to take your call.

Singapore

800 852 6114
1800 22 WACOM (1800 22 922 66)

The call center is currently experiencing very high demand. Please try again at 9:00 when it should be less busy.

Taiwan

0800 500 128

We are currently available to take your call.

Thailand

1800 012 656
00 1800 12 066 6407

The call center is currently very busy. Please try again at 13:00.

Vietnam

121 020 150
1201 1339

We are currently available to take your call.

Europe Region Hotlines

Austria

+43 1 790 825 550

We are sorry, but the call center is currently closed. Please call back after 12:00.

Belgium

+32 2 275 06 91

We are sorry, but the call center is currently closed. Please call back after 9:00.

France

+33 1 7020 0070

We are sorry, but the call center is currently closed. Please call back after 9:00.

Germany

+49 69 66 30 82 00

We are sorry, but the call center is currently closed. Please call back after 16:00.

Italy

+39 02 4528 7050

We are sorry, but the call center is currently closed. Please call back after 9:00.

Others

+44 207 949 0392
+49 6966404393

We are sorry, but the call center is currently closed. Please call back after 11:00.

Russia

+7 4992722061

We are sorry, but the call center is currently closed. Please call back after 11:00.

Spain

+34 91 787 0346

We are sorry, but the call center is currently closed. Please call back after 9:00.

Switzerland

+41 44 212 2818

We are sorry, but the call center is currently closed. Please call back after 12:00.

United Kingdom

+44 207 744 08 31

We are sorry, but the call center is currently closed. Please call back after 8:00.

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