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Getting started with your Wacom One
Watch this video or follow the four simple steps below
1. Connect
Connect your device to your computer, and turn the power on.
Learn more
2. Install
Download and install the latest driver. Follow the instructions on screen and restart your PC.
Mac driver
*For Mac: installing the driver, require Security & Privacy settings.
Please visit here
*Not required for Chromebook
3. Setup
After Setup Wizard, you will be taken to the Wacom Center. Click on "Register your device" in the blue registration field.
4. Register device
Create a Wacom ID or sign-in and register your device to get your included software.
How to install the Wacom driver on your Mac - Troubleshooting
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Adjust security settings
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Troubleshoot video 1 - After restart, pop up window opens
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Troubleshoot video 2 - Pop up window doesn’t open
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Troubleshoot video 3 - “No device connected” in Wacom Center
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Troubleshoot video 4 - “No device connected” in Center (Beachball)
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Troubleshoot video 5 - Cursor not moving in Center
Wacom One* is now also compatible with Chromebook. Recreate the classroom experience directly with pen on screen like on a real whiteboard.
When it comes to learning, teaching and collaborating, the right tools make the job easier. Whether you’re remotely working with students and teachers, taking down notes, or working on your latest digital art piece, do it naturally and comfortably with Wacom One.
This product works with devices capable of running the latest version of Chrome OS. Google is not responsible for the operation of this product or its compliance with safety requirements. Chromebook is a trademark of Google LLC.
*Wacom One is tested and confirmed by Wacom to be compatible with Chromebook.
Connect your Wacom One to your Android device
Wacom ID
Register your product
Redeem bundled software
Be the first to know exciting Wacom offers, promotions and other news
Get expert support and more
Wacom Center
✓ Customize pen settings and other product settings
✓ Access the User Help and important product information
✓ Update your Driver, Software or Firmware
✓ Register product with Wacom ID
✓ Support information
