Helping guests spend less time on paperwork and more time enjoying services is critical for customer satisfaction in the hospitality industry. Wacom solutions for hospitality and tourism help by:

• Accelerating the check-in and check-out process for guests.
• Streamlining the hotel’s backend processes with digitization and storage of customer signatures for integration into hotel systems.
• Replacing paper forms with clear, attractive digital equivalents displayed on sleek Wacom pen-enabled devices.
• Retaining the reassuringly familiar sign-in experience that many guests prefer, without the slow and wasteful use of paper.
• Enabling immediate cross and upselling through the display of additional services and special offers on color screens when not in signing mode.

Rental car companies need to get customers on the road in less time while minimizing real estate space. They also need to automate as much of the rental management process as possible. Wacom solutions for tourism and hospitality help by:

• Enabling the replacement of outdated dot matrix contract forms with electronic signature pads and pen displays.
• Preserving the familiar signing experience for customers while reliably digitizing rental forms and signatures.
• Accelerating vehicle maintenance, pick-up and drop-off for customers using Smartpad-powered paper hybrid workflows