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Contact Us

Head Office
2-510-1 Toyonodai,
Kazo-shi, Saitama,
349-1148, Japan
Phone: +81-480-78-1211 (Main)

Tokyo Branch 
Sumitomo Fudosan Shinjuku Grand Tower 31F,
8-17-1 Nishi-Shinjuku, Shinjuku-ku,
Tokyo 160-6131, Japan
Phone: +81-480-78-1211

Contact Technical Support

For technical inquiries including product and system issues, hardware and software information and more.


Business Market Inquiries

For inquiries regarding our lineup of business products.


Repair Requests

If a hardware defect is suspected and it falls within the warranty period of the product, please contact Wacom Customer Care at 81-3-5337-6701. Phone contact is preferred, as email is usually not an efficient method for troubleshooting a hardware problem.

A technician will assist you with diagnostic steps to verify the defect and issue a return merchandise authorization (RMA), along with instructions for returning the product to the designated service center.

Important: Your product must be serviced within the region where it was purchased.

 


Investor Relations Inquiries

Wacom Co., Ltd. 
IR
Sumitomo Fudosan Shinjuku Grand Tower 31F, 
8-17-1 Nishi-Shinjuku, Shinjuku-ku, 

Tel
(+81)-3-5337-6502

For IR inquiries regarding clerical procedures for stocks.
Visit Investor Relations

 

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